Heiperlye

Are you satisfied with your order? Before you initiate a dispute through the PayPal portal, please contact service@heiperlye.com.

Please indicate "Dispute" in the subject line of the email and describe the circumstances in detail.

Such emails are prioritized, so your issue can be resolved faster than complaints submitted through PayPal or your credit card issuer!

In 99% of cases, orders are delivered within the expected delivery time. Unfortunately, there may be delays during the delivery process. You can inquire about the status via email with our customer service. Please provide your order number and send the email from the same email address you used to place the order.

These emails are treated with the highest priority and help to resolve your issue quickly.

We strive to deliver your order as quickly as possible. We work directly with our supplier to avoid unnecessary costs for shipping, storage, and packaging. This way, we can offer you products at a good price.

Please note that delivery may take a little longer during high demand or peak season times. If you have any questions about the status of your order, feel free to contact our customer service.

Are you not satisfied with your order? Before you open a dispute in your PayPal portal, please contact service@heiperlye.com with the subject: DISPUTE and let us know what happened.

These emails are treated with the highest priority and will resolve your issue faster than a complaint in the PayPal portal!

You can track your package with your 4- or 5-digit order number (#xxxxx) and your email address.

Click here to track your order.